refund Policy

We want you and your pet to love what you ordered! If you're not fully satisfied, we’re here to help.

- You can request a refund within 14 days of receiving your order.
- Items must be unused and in original packaging.
- Email us at [expressessentials.ca@gmail.com] with your order number and issue.

We’ll guide you through the return process.

Please note: Return shipping costs are the buyer’s responsibility.